This n8n workflow orchestrates a powerful suite of AI Agents and automations to manage and optimize various aspects of an e-commerce operation, particularly for platforms like Shopify. It leverages Langchain AI Agents powered by OpenAI, along with a variety of integrated services, to handle customer support, product recommendations, abandoned cart recovery, inventory management, post-purchase engagement, review monitoring, marketing campaigns, and operational alerts.

Key Features

• 8 interconnected automation modules
• AI-powered decision making
• Seamless integration with Shopify
• Automated customer engagement
• Inventory and review management
• Marketing campaign automation

Benefits

• Reduce manual customer service tasks
• Recover potentially lost sales
• Maintain optimal inventory levels
• Improve customer satisfaction
• Generate more product reviews
• Create targeted marketing campaigns

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Customer Support & Escalation

Handles incoming customer messages, attempts to answer with FAQs or order status using an AI Agent, and escalates to a human agent via Slack if necessary. Logs interactions to Notion.

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Product Inquiry & Recommendation